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ChatSasa

Operating

AI-assisted customer messaging on WhatsApp, web chat, email and SMS, with human supervision

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About ChatSasa

ChatSasa is a customer-engagement platform that brings WhatsApp, web chat, email, SMS and social channels into one dashboard, with AI reply assistance, conversation routing, summaries and human handover. Its founder Eston Kimani announced the launch on LinkedIn in July 2024; Connecting Africa (April 2026) lists ChatSasa among AI startups to watch and describes it as founded in 2023. Based in Nairobi, Kenya, per the founder's LinkedIn profile. The operating company named on the founder's LinkedIn profile is Ideas Come To Life Ltd; that entity is not shown in ChatSasa's own pages and was not created as a separate parent.

ChatSasa founders & team

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Frequently asked about ChatSasa

Where is ChatSasa based?
ChatSasa is headquartered in Nairobi, Kenya.
Who founded ChatSasa?
Founders listed for ChatSasa include Eston Kimani (Founder).
What sector is ChatSasa in?
ChatSasa operates in Artificial Intelligence and SaaS.