Certus AI

Certus AI is a hospitality technology company revolutionizing how restaurants manage customer interactions. Founded in South Africa and now headquartered in the San Francisco Bay Area, Certus AI builds humanlike AI phone agents that ensure every call is answered instantly, intelligently, and around the clock.

By integrating with over 50 POS, reservation, and delivery platforms, Certus AI customizes each experience to reflect a restaurant’s brand voice and process — whether it’s handling reservations, confirming delivery orders, or managing customer inquiries. Trusted by leading restaurants and franchise groups across the US, UK, and Canada, Certus AI helps businesses recover millions in lost revenue from missed calls and abandoned hold lines.

Winner of the 2025 Restaurant & Takeaway Innovation Award and backed by investors including Y Combinator and Launch Africa Ventures, Certus AI is scaling globally while staying true to its African roots. The company positions itself as the “staff member you’ll never fire,” ensuring that the restaurant’s front door — its phone line — is always open.