Kareem Mazhar

Experienced Product Manager and Customer Experience executive with over 13 years in the technology industry. Currently serves as Head of Customer & Product Experience at Whizmo, a fintech company in the UAE. Previously held VP and leadership roles at Rain, where he scaled customer experience operations from 30 to over 500 employees. Co-founded ArabHardware, the largest IT and electronics community in the Middle East, serving as Operations Manager from 2012-2020. Expertise in translating customer requirements into valuable, innovative products, with additional foundation in UX. Known for bridging gaps between product and customer support teams, and establishing customer-centric KPIs. Based in Dubai, United Arab Emirates.